Navigating healthcare costs shouldn't be a hassle. At Broadway Medical Centre, we strive to make understanding fees and payments as seamless as possible. 

Account Payments:

Payment should be made at the time of consultation by Cash, Eftpos, Visa or Mastercard. If you are having difficulties with paying, please discuss it with our Accounts Manager or Reception staff.

Please see our Payment Policy for more information.

Bank Account Details:

For those that prefer to pay online our bank account number is: 06 0901 0814968 000

Please include your surname, initials, and reference/chart number which can be found on your statement.  If you do not have your customer number please phone reception who can give this to you.

Overdue Accounts:

It is important that if you are having difficulty paying your account you contact us as we may be able to offer a payment arrangement.  

Accounts unpaid after three months may be passed onto our collection agency Debtor Info.  Additional fees will be incurred and will be payable by the patient.

Consultation Fees as of 1 January 2025

Please get in touch with us ASAP if you have any issues with payments or accounts. Accounts unpaid may result in additional fees.

Our fees are monitored in accordance with the threshold agreed to by Te Whatu Ora and WellSouth (PHO).

The costs of our services are lower for enrolled patients because the Ministry of Health subsidise the fee for enrolled patients. These subsidies do not cover the full costs of services that we provide, hence a fee is charged to patients.

Additional Fees List

Fees are subject to change. Please check with reception for up-to-date pricing.               

Broadway Medical Centre Payment Policy

As at 1 March 2024

At Broadway Medical Centre, we greatly appreciate your continued trust in our healthcare services.

If you have always paid for these services on the day, thank you.

We understand that navigating healthcare expenses can sometimes be challenging, and we want to assure you that we are here to support you every step of the way. Our payment terms are designed to facilitate clear
communication, fair expectations, and accessible options for addressing any financial concerns that may arise. We expect you to reach out to us to discuss payment plan options if you are having difficulty.

Payment Terms:
1. Payment is required on the day of service.
2. Payment can be made by cash, EFTPOS and online payment.
3. Statements are issued at the beginning of the month. All statements will incur a $5.00 statement fee.

4. If your account remains unpaid at 30 days,
a. A further $5.00 monthly statement reminder fee will be added.
b. You may be required to pre-pay for future services.
c. Your access to Manage My Health may be suspended.

5. If your account remains unpaid at 60 days,
a. A further $5.00 monthly statement reminder fee will be added.
b. You will be required to pre-pay for future services.
c. Your access to Manage My Health will be suspended.
d. Your account may be referred to our debt collection agency (additional collection fees will apply)
e. You may only be able to be seen for acute services (pre-paid)

6. If your account remains unpaid at 90 days,
a. A further $5.00 monthly statement reminder fee will be added.
b. You will be required to pre-pay for future services.
c. Your access to Manage My Health will be suspended.
d. Your account may be referred to our debt collection agency. (additional collection fees will apply)
e. You may only be able to be seen for acute services. (pre-paid)
f. Your future enrolment with us will be reviewed.

If you would like to speak to someone about your account, please phone reception 03 477 4335. We may be able to check your eligibility for a WellSouth GP voucher, help you set up an automatic payment, or refer you to our Community Support Worker who is available to discuss entitlements that may be available for you.

Our bank account for online payment is: 06 0901 0814968 00